JB Knife and Tool, LLC is an outlet for all the crazy ideas that John Stubbs and Brian Moreland can come up with. Our goal is to provide quality custom knives, tools, pens, and gadgets that the average Joe can afford and depend on. Proudly Made in the U.S.A.
Here at JB Knife and Tool, LLC, we stand behind our products. All items carry a 100% guarantee. If you are not happy, you may return items in unused condition within one week after receiving (return authorization required see return policy below).
JB Knife and Tool, LLC guarantees our work to be free from mechanical defects under normal usage, and will repair or replace such items as necessary as long as we remain in business. Natural materials like wood and bone may shrink, crack, and/or discolor with change in temperature, humidity, or age. Due to their nature, these issues would not be covered under this warranty.
While it should go with out saying, Stupidity is not covered. Ask yourself why your item has failed. Where you using a skinner for batoning? Did you use it like a pry bar or screwdriver? Such usage is not covered, but we are willing to try to fix your mistake for a fee and hope lesson learned.
All Domestic orders are shipped via USPS with tracking/conformation numbers. We currently are not offering International shipping via our website, please contact us via the help button to inquire about international shipping. We charge a flat shipping rate. Insurance is optional and left to buyers discretion and responsibility.
We ship in stock orders at the end of each week usually on Friday or Saturday. We do our best to ship in a timely manner.
All sale are final and no cash refund will be issued. All returns, whether for warranty issues or otherwise, requires a return authorization. Please contact us and we will discuss return options. Upon approval we will issue a return authorization form (via email) for you to include with your return. Upon receiving the return a store credit will be issued (minus shipping costs and 10% restocking Fee) to be used for future purchases or repairs will made depending on the nature of the return. You will be emailed a conformation of receipt and status update. We do not offer returns on collaboration items, such as Voodoo Doc, Ed's Manifesto, and others; unless it involves a warranty issues.