All returns, whether for warranty issues or otherwise, requires a return authorization. Please contact us and we will discuss return options. Upon approval we will issue a return authorization form (via email) for you to include with your return. Upon receiving the return a refund will be issued (minus shipping costs and 10% restocking Fee) or repairs will made depending on the nature of the return. You will be emailed a conformation of receipt and status update. We do not offer returns on collaboration items, such as Voodoo Doc, Ed's Manifesto, and others; unless it involves a warranty issues.